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Business Transformation Through Design Thinking

An idea is something that does not solve just one single problem, but rather can solve multiple problems at once.

Digital Strategy

Designing the digital components of the service portfolio and the complete capability needed to manage these services, understanding the gaps between current and target state, and articulating the roadmap to deliver the desired customer experience.

Process Portfolio Strategy

Understanding the current process portfolio, the demands of the target state services and experience architecture, then assessing process maturity, identifying new processes or opportunities for improvement and formulating the roadmap to transform the portfolio.

Information Asset Portfolio Strategy

Identifying those information assets that are key to business decision making and customer experience, understanding the
quality of data, data security requirements and suitability of the communication platform compared with the requirements of the
target state, and then formulating the roadmap to improve and align the portfolio

Application & Technology Portfolio Strategy

Understanding which applications and technologies are critical to the business, assessing these in terms of business and technology
fit, then documenting the roadmap and change program needed to manage these portfolios to align with business strategy, priorities
and customer experience.

IT Strategy

Designing the IT organization needed to support the organization in achieving its goals and ambition. Understanding current capability and maturity across people, process, information and technology, identifying the gap between current and target state,
and then formulating the roadmap needed to realize the transformed IT organization.

Cloud Strategy

Designing the cloud environment and capability needed to enable the organization achieve its business goals and delivery of services by understanding current data, application and technology portfolios, cloud service management capability maturity, and governance, then identifying the gaps between current and target state cloud services and capabilities, and documenting the roadmap to successfully transition and deploy strategy

Interoperability Strategy

Understanding the interoperability and integration requirements across the organizational silos and across people, process, information and technology, designing the target state, understanding the gaps and formulating the roadmap to achieve true interoperability.

Practice Uplift (EA, IM, INFO SEC)

Crystallizing the practice objectives, agreeing stakeholders, required service portfolio and customer experience, understanding the capability and maturity needed to deliver these, identifying the gaps and formulating the roadmap and communication strategy needed to achieve the desired uplift